Legal

Cancellation Policy

Name: Yuana Aroma
Address: Building no 1, office no 117, First floor, New Rajashree Industrial Estate, Opp Varun Gardens, off Godbunder Road, Thane West, Maharashtra, 400610, IN
Telephone: +91 99308 32652

Order cancellation terms and exchange options.

Order Cancellation

Products and services once booked through yuana.in cannot be cancelled and the refunds thereof are not allowed in any circumstances. In no circumstances will an order be cancelled once placed.

Exceptions

Exceptional cases of 'manufacturing defect' and 'wrong consignment' can be dealt with separately after due verification of proof and based on established facts with vendor partners on a case-to-case basis.

Exchange Option

While cancellations are not permitted, orders can be exchanged against any other product by visiting our Showrooms. All exchanges are subject to the terms outlined in our Return & Refund Policy.

Get in Touch

If you need assistance regarding an order, please contact our Customer Care team at +91 99308 32652 or email accounts@suaan.in. Please reach out within 48 hours of order placement for the fastest resolution.

Questions about an order?

Our team is happy to help.